Brex card payment declines at OpenAI

Incident Report for Brex

Resolved

The issue affecting Brex card payments at OpenAI has been resolved. Customers can now use their Brex cards for OpenAI payments. If you previously experienced a declined payment, please try again.

Posted Nov 07, 2026 - 02:09 UTC

Investigating

We are aware that some customers may be experiencing declined payments when using their Brex cards at OpenAI. We are working directly with OpenAI and Mastercard to investigate and resolve the issue. We will provide updates as more information becomes available.

Posted Nov 06, 2026 - 22:44 UTC

This incident affected: Money movement: card authorization.