Resolved -
A fix was implemented and customers are now able to review spend limit and limit increase requests as expected.
May 14, 17:55 UTC
Update -
Some users are experiencing errors when trying to review new spend limit or spend limit increase requests in the Tasks page. The team has identified the issue and is working to resolve.
May 14, 17:09 UTC
Identified -
Some suers are experiencing errors when trying to review new spend limit or spend limit increase requests in the Tasks page.
May 14, 17:07 UTC
Resolved -
The issue has been resolved.
May 2, 03:01 UTC
Identified -
We have identified the issue, and are currently applying a fix.
May 2, 00:39 UTC
Update -
Some users have reported success when manually inputting their card details in their wallet App, and not through the Brex App.
May 1, 18:45 UTC
Update -
We are in contact with Mastercard. We believe the issue to be caused by requests not reach Brex.
May 1, 18:00 UTC
Investigating -
We are currently investigating an issue with some users unable to add their card to digital wallet.
May 1, 17:24 UTC