Copilot mode inaccessible to customers

Incident Report for Brex

Resolved

This incident has been resolved.
Posted Jan 16, 2025 - 00:43 UTC

Update

A fix has been implemented and we are monitoring the results.
Posted Jan 16, 2025 - 00:39 UTC

Monitoring

Some customers are experienced issues with accessing Copilot mode and the associated copilots in their user accounts from 11:00am PT to 12:50pm PT.
Posted Jan 16, 2025 - 00:39 UTC
This incident affected: Dashboard.